National Automatic Merchandising Association (NAMA) - InTouch Magazine, Summer 2022

22 NAMA InTouch • Summer 2022 NAMA Chair Joe Hessling and NAMA President and CEO Carla Balakgie presented the 2022 Industry Awards at the opening general session of The NAMA Show 2022. Industry Person of the Year Mike Brown, President, PGI Services The Industry Person of the Year Award recognizes an individual who has consistently exemplified the highest standards of professional excellence and achieved business success throughout their career in the convenience services industry. Recipients have been an inspiration and thought leader to others throughout their career. Mike Brown has worked in the convenience services industry for more than 35 years, leading sales and marketing efforts for PGI Services. “Mike has shown he can lead a team and continue to excel as an industry leader both within PGI Services and the convenience services industry,” according to the person nominating him. “He was an early adopter of micro markets and continues to push the boundaries when it comes to delivering new services to consumers. He is a big believer in the power of technology to run a consumercentric, operationally efficient business.” As an early adopter of micro markets in 2010, Brown talked onstage about how he saw the sector as “a game changer. It was the direction the industry was going to go, and it helped us service customers much easier, expanded our product offerings and created a better customer experience.” Asked about his experience in mentoring, Brown said, “I was mentored along the way. I’ve been involved with NAMA for over 35 years, so a lot of people have helped me along the way. This industry is full of creative, smart, intellectual people. It has been fantastic to be engaged with so many different folks over the years and expand and share ideas.” NAMA Industry Awards Mike Brown accepts the 2022 Industry Person of the Year Award from Joe Hessling and Carla Balakgie. The NAMA Show 2022 Recap